Refund Policy

At Weardances, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. This Refund Policy outlines the terms and conditions for requesting a refund or exchange, ensuring a smooth experience for our valued customers.

1. Eligibility for Refunds
To be eligible for a refund, items must be returned within 30 days of purchase. Products should be in their original condition—unworn, unwashed, and with all tags attached. Any item that does not meet these criteria may not qualify for a refund.

2. Non-Refundable Items
Certain items are non-refundable for hygiene and safety reasons, including undergarments and intimate wear, unless they are defective or damaged. Sale items or items purchased with gift cards are also generally non-refundable. Please review product descriptions carefully for any specific refund restrictions.

3. Requesting a Refund
To initiate a refund, please contact our customer service team at support@weardances.com with your order number and reason for the return. Once we receive your request, we will provide detailed return instructions. Please note that customers are responsible for covering return shipping costs, except in cases where the item was defective or incorrect.

4. Processing Your Refund
Once we receive and inspect your return, we will notify you of the status of your refund. If approved, your refund will be processed within 5-10 business days, and the amount will be credited back to your original payment method. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or card issuer.

5. Exchanges
If you wish to exchange an item for a different size or color, please specify this in your return request. Exchanges are subject to stock availability. We will do our best to fulfill your request, and any price differences for exchanged items will be handled accordingly.

6. Damaged or Defective Items
If you receive an item that is damaged, defective, or incorrect, please reach out to us within 7 days of receiving your order. We will arrange for a replacement or a full refund, including any shipping costs incurred.

Contact Us
If you have any questions about our Refund Policy, please don’t hesitate to reach out to us at support@weardances.com. Our team is here to ensure you have a positive shopping experience with Weardances.